FIT decision aid: Matching the needs of people with dementia and caregivers with products and services

Nazli Cila; Hester van Zuthem; Fleur Thomése; Wilma Otten; Franka Meiland; Ben Kröse

doi:10.1007/978-3-319-67687-6_30

FIT decision aid: Matching the needs of people with dementia and caregivers with products and services

Nazli Cila^*
, Hester van Zuthem
, Fleur Thomése
, Wilma Otten
, Franka Meiland
, Ben Kröse

^*Corresponding author for this work

Amsterdam University of Applied Sciences
Waag Society
Vrije Universiteit Amsterdam
Netherlands Organisation for Applied Scientific Research
Waag Society

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Although there exist various product and services to support people with dementia in their everyday activities and challenges, people with dementia and their informal caregivers experience many unmet needs. In this paper, we present the ongoing development process of a decision aid that aims to reveal these unmet needs and match them with relevant support and care solutions. This entails investigating the needs of people with dementia and caregivers, making an inventory of the product and service solutions, co-creating the question articulation to be used in the decision aid and developing and testing three design concepts. We aim that the insights we gained from the tests will inspire interaction designers and researchers that investigate person-centered dementia care.

Original language	English
Title of host publication	Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings
Editors	Regina Bernhaupt, Marco Winckler, Girish Dalvi, Anirudha Joshi, Devanuj K. Balkrishan, Jacki O'Neill
Publisher	Springer Verlag
Pages	442-452
Number of pages	11
Volume	10515 LNCS
ISBN (Print)	9783319676869
DOIs	https://doi.org/10.1007/978-3-319-67687-6_30
Publication status	Published - 2017
Event	16th IFIP TC13 International Conference on Human–Computer Interaction, INTERACT 2017 - Mumbai, India Duration: 25 Sept 2017 → 29 Sept 2017

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10515 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	16th IFIP TC13 International Conference on Human–Computer Interaction, INTERACT 2017
Country/Territory	India
City	Mumbai
Period	25/09/2017 → 29/09/2017

Keywords

Care and wellbeing services
Decision aid
Dementia
Designing for dementia
User testing

Access to Document

10.1007/978-3-319-67687-6_30

Fit-decision-aid.pdfFinal published version, 44.5 MBLicence: CC BY

Cite this

Cila, N., van Zuthem, H., Thomése, F., Otten, W., Meiland, F., & Kröse, B. (2017). FIT decision aid: Matching the needs of people with dementia and caregivers with products and services. In R. Bernhaupt, M. Winckler, G. Dalvi, A. Joshi, D. K. Balkrishan, & J. O'Neill (Eds.), Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings (Vol. 10515 LNCS, pp. 442-452). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10515 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-67687-6_30

Cila, Nazli ; van Zuthem, Hester ; Thomése, Fleur et al. / FIT decision aid : Matching the needs of people with dementia and caregivers with products and services. Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings. editor / Regina Bernhaupt ; Marco Winckler ; Girish Dalvi ; Anirudha Joshi ; Devanuj K. Balkrishan ; Jacki O'Neill. Vol. 10515 LNCS Springer Verlag, 2017. pp. 442-452 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "Although there exist various product and services to support people with dementia in their everyday activities and challenges, people with dementia and their informal caregivers experience many unmet needs. In this paper, we present the ongoing development process of a decision aid that aims to reveal these unmet needs and match them with relevant support and care solutions. This entails investigating the needs of people with dementia and caregivers, making an inventory of the product and service solutions, co-creating the question articulation to be used in the decision aid and developing and testing three design concepts. We aim that the insights we gained from the tests will inspire interaction designers and researchers that investigate person-centered dementia care.",

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note = "Publisher Copyright: {\textcopyright} IFIP International Federation for Information Processing 2017 Published by Springer International Publishing AG 2017. All Rights Reserved.; 16th IFIP TC13 International Conference on Human–Computer Interaction, INTERACT 2017 ; Conference date: 25-09-2017 Through 29-09-2017",

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Cila, N, van Zuthem, H, Thomése, F, Otten, W, Meiland, F & Kröse, B 2017, FIT decision aid: Matching the needs of people with dementia and caregivers with products and services. in R Bernhaupt, M Winckler, G Dalvi, A Joshi, DK Balkrishan & J O'Neill (eds), Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings. vol. 10515 LNCS, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10515 LNCS, Springer Verlag, pp. 442-452, 16th IFIP TC13 International Conference on Human–Computer Interaction, INTERACT 2017, Mumbai, India, 25/09/2017. https://doi.org/10.1007/978-3-319-67687-6_30

FIT decision aid: Matching the needs of people with dementia and caregivers with products and services. / Cila, Nazli; van Zuthem, Hester; Thomése, Fleur et al.
Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings. ed. / Regina Bernhaupt; Marco Winckler; Girish Dalvi; Anirudha Joshi; Devanuj K. Balkrishan; Jacki O'Neill. Vol. 10515 LNCS Springer Verlag, 2017. p. 442-452 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10515 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - FIT decision aid

T2 - 16th IFIP TC13 International Conference on Human–Computer Interaction, INTERACT 2017

AU - Cila, Nazli

AU - van Zuthem, Hester

AU - Thomése, Fleur

AU - Otten, Wilma

AU - Meiland, Franka

AU - Kröse, Ben

PY - 2017

Y1 - 2017

N2 - Although there exist various product and services to support people with dementia in their everyday activities and challenges, people with dementia and their informal caregivers experience many unmet needs. In this paper, we present the ongoing development process of a decision aid that aims to reveal these unmet needs and match them with relevant support and care solutions. This entails investigating the needs of people with dementia and caregivers, making an inventory of the product and service solutions, co-creating the question articulation to be used in the decision aid and developing and testing three design concepts. We aim that the insights we gained from the tests will inspire interaction designers and researchers that investigate person-centered dementia care.

AB - Although there exist various product and services to support people with dementia in their everyday activities and challenges, people with dementia and their informal caregivers experience many unmet needs. In this paper, we present the ongoing development process of a decision aid that aims to reveal these unmet needs and match them with relevant support and care solutions. This entails investigating the needs of people with dementia and caregivers, making an inventory of the product and service solutions, co-creating the question articulation to be used in the decision aid and developing and testing three design concepts. We aim that the insights we gained from the tests will inspire interaction designers and researchers that investigate person-centered dementia care.

KW - Care and wellbeing services

KW - Decision aid

KW - Dementia

KW - Designing for dementia

KW - User testing

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SN - 9783319676869

VL - 10515 LNCS

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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EP - 452

BT - Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings

A2 - Bernhaupt, Regina

A2 - Winckler, Marco

A2 - Dalvi, Girish

A2 - Joshi, Anirudha

A2 - Balkrishan, Devanuj K.

A2 - O'Neill, Jacki

PB - Springer Verlag

Y2 - 25 September 2017 through 29 September 2017

ER -

Cila N, van Zuthem H, Thomése F, Otten W, Meiland F, Kröse B. FIT decision aid: Matching the needs of people with dementia and caregivers with products and services. In Bernhaupt R, Winckler M, Dalvi G, Joshi A, Balkrishan DK, O'Neill J, editors, Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings. Vol. 10515 LNCS. Springer Verlag. 2017. p. 442-452. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-67687-6_30

FIT decision aid: Matching the needs of people with dementia and caregivers with products and services

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